NHTSA Complaint #10569248 — 2005 SATURN ION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10569248
Vehicle 2005 SATURN ION
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 123,903 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I CHECKED ELECTRICAL ABOVE, FOR AFFECTED PARTS, BUT I AM NOT SURE IF THAT IS CORRECT. IT WAS THE IGNITION. I WAS DRIVING ON WHITNEY AVE. (TOWARDS NEW HAVEN) IN HAMDEN, CT. TRAFFIC WAS MODERATE DUE TO THE TIME OF DAY (3:00 P.M.) SUDDENLY, AND WITH NO WARNING OTHER THAN THE DASH LIGHTING UP WITH ENGINE LIGHTS, MY CAR STOPPED. THERE WAS ENOUGH MOMENTUM TO TURN IT INTO THE POST OFFICE DRIVEWAY. BRAKES AND STEERING DID NOT WORK. FORTUNATELY, THE CARS COMING UP BEHIND ME WERE ABLE TO SWERVE TO AVOID HITTING ME. THE INCIDENT CAUSED A TRAFFIC JAM AND A MESS IN THE POST OFFICE. A VERY KIND MAN OFFERED TO HELP PUSH THE CAR OUT OF THE INCOMING DRIVEWAY. HE PUT IT IN NEUTRAL AND PUSHED IT OUT OF THE WAY. I HAVE AAA SERVICE. THE CALL WAS MADE AND THE CAR WAS TOWED TO FIRESTONE ON DIXWELL AVE., SINCE I LIVE IN THE VICINITY AND COULD WALK HOME. I HAVE THE RECEIPT FOR WORK DONE BY FIRESTONE. THE JOB COST ME $262.82. I WAS ON MY WAY TO I-91. I DREAD TO THINK OF WHAT COULD HAVE HAPPENED, IF THE CAR SUDDENLY STOPPED IN 65 MILE AN HOUR TRAFFIC. (I JEST, SINCE TRUCKS REGULARLY PASS GOING WELL OVER 70!) I WISH TO SEND MY BILL TO GM, BUT NO ADDRESS IS PROVIDED ON THE RECALL LETTER. PLEASE ADVISE. IF I DO NOT HEAR FROM YOU, I WILL GO TO VALENTI MOTORS IN WALLINGFORD TO ASK FOR ASSISTANCE IN OBTAINING AN ADDRESS TO SEND MY BILL. I EXPECT FULL COMPENSATION FOR THE COSTS ASSOCIATED WITH THIS INCIDENT, AND WILL PROVIDE THE FIRESTONE INVOICE. IN A SEPARATE RECENT INCIDENT, AGAIN, ON MY WAY TO AN INTERSTATE, THE CAR WENT DEAD AGAIN. THIS TIME, I CAME TO REST UP AGAINST A BARRIER BETWEEN THE ROAD AND A SALT MARSH! IN THIS CASE IT WAS THE ALTERNATOR. THE CAR WAS TOWED AGAIN TO FIRESTONE, WHERE THEY REPLACED THE ALTERNATOR AND THE BATTERY. I WRITE THIS, JUST IN CASE GM HAS IGNORED ANOTHER PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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