NHTSA Complaint #10568551 — 2011 JEEP PATRIOT

IN 2012 WE HAD A NAIL THROUGH THE TIRE OF THE 2011 JEEP PATRIOT THAT WE BOUGHT NEW. WHEN WE TOOK THE CAR TO TIRES PLUS TO HAVE THE TIRE REPLACED. WE WERE TOLD THAT THEY COULDN'T LEGALLY REPLACE JUST ONE TIRE. THE TREAD WEAR WAS SO AWFUL; UNEVEN, DIFFERENT TREAD VARIANCES, THEY COULDN'T MATCH ONE USED TIRE. HOW WOULD THEY PICK WHAT TIRE TO MATCH IT UP TOO. WE ENDED UP WITH 4 NEW TIRES, WE WERE ALSO TOLD AT THE TIME THE UNEVEN TREAD WAS DOING DAMAGE TO SHOCKS AND STRUTS. A YEAR LATER WE TOOK IT IN FOR NEW BREAK PADS AND ROTATION, AGAIN, EVEN WITH THESE "NEW" TIRES WE WERE TOLD TREAD WAS SO UNEVEN, IT WOULD BE LOUD, BE CAREFUL, EXCRETA. I TOOK THE JEEP INTO A JEEP DEALERSHIP FOR A RECALL 10/2013 "N01 RECALL" SINCE I HAD IN THERE I ALSO OPTED TO GET TRANSMISSION SERVICE/FILTER, THEY TOO TALKED TO ME ABOUT MY TIRE WEAR. 11/2013ISH MY HUSBAND, STATIONED IN HI PURCHASES A NEW JEEP AS WELL. NOW WE ARE STUCK WITH TWO OF THESE...2/2014 I FIND OUT THE VEHICLE HE PURCHASE (NOT HIS, BUT OTHERS WITH SAME YR/MAKE/MODEL ARE ALREADY BEING RECALLED. THEN MY TRANSMISSION GOES OUT! A JEEP, WE HAVE JUST OWNED, HIGHER MILES ALL FROM HWY 94 FROM MY HUSBAND COMPUTE WHEN HE LIVED IN WI TO FORTMCCOY...STRAIGHT SHOT...65MH THE WHOLE WAY. IN ADDITION THEY FIX SWAY BAR LINK, ARM CONTROL AND TELL ME NOISE THAT STILL EXISTS COULD BE WHEEL BEARING, MY ALIGNMENT WAS SO OFF, THEY KEPT IT AN EXTRA DAY. SO I'M 5K INTO MY VEHICLE I OWED 3 YEARS, THE WHEEL BEARING, ALIGNMENT, SWAY BAR, ARM CONTROL, SHOCKS, STRUTS ALL I BELIEVE TO WHATEVER (I WISH I NEW) WAS CAUSING THE UNEVEN TREAD WEAR. THERE IS SOMETHING WRONG! TRANSMISSION DIFFERENT ISSUE...OR IS IT? I HAVE BEEN TOLD AS MENTIONED ABOVE THEY COULDN'T "LEGALLY" REPLACE JUST ONE TIRE...THEN HOW FOR THE LAST THREE YEARS CAN JEEP LEGALLY LET ME DRIVE MY 4 KIDS IN A VEHICLE THAT HAS OBVIOUS PROBLEMS. YES, I'VE CALLED DEALERSHIP, HOME OFFICE AND BBB. *TR