NHTSA Complaint #10568101 — 2013 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10568101 |
| Vehicle | 2013 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,491 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
WHILE WAITING IN LINE AT THE LOCAL CAR WASH THE ENGINE IN MY 2013 FORD EXPLORER SPORT BEGAN TO REV UP, THEN LOST POWER AND BEGAN TO SHAKE VIOLENTLY BEFORE THE ENGINE STALLED COMPLETELY. NO WARNING LIGHTS WERE ILLUMINATED AND NO VISIBLE INDICATIONS OR WARNINGS WERE DISPLAYED TO GIVE ANY INDICATION AS TO WHAT THE PROBLEM MIGHT BE. SEVERAL ATTEMPTS TO RESTART THE ENGINE FAILED AND I HAD TO PUSH THE VEHICLE OUT OF LINE AND INTO AN ADJACENT PARKING LOT. WHEN I TRIED TO RESTART THE VEHICLE ONCE TOW TRUCK ARRIVED TO TOW THE VEHICLE BACK TO THE FORD DEALERSHIP WHERE I PURCHASED THE TRUCK IT STARTED UP AS IF NOTHING HAD HAPPENED. *TR
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