NHTSA Complaint #10567611 — 2007 DODGE RAM 2500

DRIVING THROUGH TOWN, CLEAR WEATHER, GOOD ROAD CONDITIONS, LUCKILY GOING ONLY 25 MPH, THERE WAS A GRINDING NOISE UP FRONT FOR TWO SECONDS THEN, ALL OF A SUDDEN, THE FRONT WHEELS LOCKED UP AND THE TIRES SKIDDED APPROXIMATELY 5 FEET. THE ENGINE REMAINED RUNNING, THE TRANSMISSION SHIFTED FINE BUT THE FRONT WHEELS WERE LOCKED AND THE TRUCK WOULD NOT MOVE! THE TRUCK HAD TO BE DRAGGED ONTO THE TOW TRUCK. THE DODGE DEALERSHIP HAS DEEMED THIS A WEAR AND TEAR INCIDENT, WHICH I COMPLETELY DISAGREE WITH. HAD I BEEN GOING AT HIGHWAY SPEED, I AM CONVINCED I WOULD HAVE LOST CONTROL AND/OR MUCH MORE DAMAGE WOULD HAVE BEEN DONE. THEY WANT $1,800 FOR THIS REPAIR! I JUST HAD THE DRIVELINE SERVICED 6,000 MILES PRIOR TO THIS! AND BEFORE THAT AT 60,000 MILES. I KEEP MY TRUCK MAINTAINED TO THE BOOK. IT CANNOT BE NORMAL WEAR AND TEAR! THIS TRUCK IS PAMPERED AND NOT USED COMMERCIALLY NOR NEVER UNDER EXTREME CONDITIONS ABOVE AND BEYOND TOWING A 7500 POUND CAMPER. THEY ARE ESSENTIALLY REBUILDING THE FRONT DIFFERENTIAL! I'M ALMOST AFRAID TO CONTINUE DRIVING IT. I ESPECIALLY WORRY FOR MY WIFE AND TEENAGE SON IF SOMETHING THIS SEVERE AND ABRUPT SHOULD OCCUR WHILE THEY ARE DRIVING IT IN THE FUTURE! *TR