NHTSA Complaint #10567549 — 2012 FORD EDGE

I PURCHASED A 2012 FORD EDGE USED WITH 34,000 MILES ON IT. AT 39,000 MILES I STARTED RECEIVING A "DRIVER DOOR AJAR" WARNING EVEN THOUGH THE DOOR WAS COMPLETELY CLOSED. HAVING RESEARCHED THIS ONLINE I AM FINDING MULTIPLE REPORTS ON MESSAGE BOARDS REGARDING THIS PROBLEM. THE ESTIMATED REPAIR COST IS $250-$400 AND REQUIRES A DEALER PART, THE DOOR LATCH MODULE, TO FIX THIS. SOME FOLKS REPORT SPRAYING SOMETHING LIKE DW-40 RELIEVED THE SYMPTOM BUT I HAVE HAD NO SUCH LUCK. I FIND THAT IF I USE A PEN OR SMALL OBJECT AND PUSH THE LATCH CLOSED MANUALLY AND THEN PULLING THE HANDLE TO "OPEN" IT THE SYMPTOM WILL ABATE FOR A WHILE BUT RETURNS SOON. THE DOOR LATCH IS ON NATIONAL BACK ORDER WHICH SHOULD INDICATE THE NUMBER OF PEOPLE EXPERIENCING THIS ISSUE. THE PRIMARY REASON I FEEL THIS IS A SAFETY CONCERN AND NOT JUST POOR CRAFTSMANSHIP IS FOR ONE, EVERY SINGLE TIME YOU LEAVE A STOPPED POSITION A CHIME GOES OFF AND THE VEHICLE DISPLAY THROWS UP ALERTS TELLING THE DRIVER TO PARK THE CAR. THIS IS BOTH ANNOYING AND DISTRACTING. SECONDLY, ONCE THE DRIVER IS SUFFICIENTLY NUMB TO THE ERRONEOUS MESSAGE IF THE DOOR TRULY IS AJAR HE/SHE WILL MOST LIKELY IGNORE THE FACT. *TR