NHTSA Complaint #10567320 — 2010 TOYOTA HIGHLANDER HYBRID HYBRID PROPULSION SYSTEM: INVERTER

Complaint Details

ODI Number	10567320
Vehicle	2010 TOYOTA HIGHLANDER HYBRID
Component	HYBRID PROPULSION SYSTEM: INVERTER
Date of Incident	January 19, 2014
Date Filed	March 6, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

2010 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS AND RECALL PARTS NOT AVAILABLE. *SMD AFTER THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE. THE CONSUMER CONTINUED TO DRIVE THE VEHICLE FOR THE REST OF THE WEEK. FOUR DAY LATER, THE VEHICLE WOULD NOT TURN ON AFTER AN EXTREMELY COLD DAY. THE CONSUMER CALLED FOR A JUMP, THINKING IT WAS THE BATTERY. THE SERVICE TECHNICIAN CAME OUT AND IT WAS DISCOVERED, THE BATTERY WAS NOT THE ISSUE, BUT MAYBE SOME OTHER TYPE OF ELECTRICAL ISSUE, AS THE VEHICLE SOUNDED AS IF IT WERE TRYING TO TURN OVER, BUT WOULDN'T. ALSO, THE CAR ALARM WAS GOING OFF INTERMITTENTLY FOR HOURS FOR NO REASON. THE CONSUMER CALLED ANOTHER DEALER, ABOUT GETTING THE VEHICLE FIXED, BUT WAS INFORMED THE PART WAS ON NATIONAL BACK ORDER. *JB

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