NHTSA Complaint #10567277 — 2009 NISSAN MURANO

PURCHASE A 2009 NISSAN MURANO WAS TOLD IT HAD A BRANDED TITLE FROM CARFAX. CALLED 1800NISSAN 1 BEFORE I PURCHASE THE VEHICLE AND ASKED THEM TO RUN THE VIN NUMBER AND THE LADY WAS ABLE TO TELL ME THE WHOLE HISTORY BUT SAID THEY HAD NO RECORD THAT IT WAS A FACTORY BUYBACK SAID PROBABLY A MISTAKE WITH THE STATE WHO TITLED THE CAR. TRANSMISSION WENT OUT WHICH IS STILL COVERED BY NISSAN AND THEY SAID THEY WILL NOT COVER IT BECAUSE THE CAR WAS BRANDED AND ADMITTED TO ME ON A RECORDED LINE THE PERSON I TALKED TO GAVE ME FALSE INFORMATION. ALL SHE COULD SAY WAS SORRY THERE IS NOTHING NISSAN WILL DO FOR ME. I LEARNED THE CAR WAS BOUGHT BACK BECAUSE OF THE AIRBAGS AND WITH TWO SMALL CHILDREN I WOULD HAVE NEVER PURCHASE THIS VEHILE KNOWING THAT. NISSAN DOES NOT WANT TO ASSIST ME IN ANY WAY. IVE WORKED IN THE CAR INDUSTRY FOR 16 YEARS AND I MADE SURE TO CALL TO FIND OUT WHAT ISSUES THAT VEHICLE HAD AND BOUGHT IT BECUASE THE REP I TALKED TO AT NISSAN SAID THERE WAS NO RECORD IT WAS EVER PURCHASED BACK OR NEVER TOLD ME IT HAD AIRBAG PROBLEM. THE LADY ADMITTED HER REP TOLD ME WRONG INFO AND ALL I CAN GET IS SORRY AND NOW IM GOING TO BE OUT $3800 FOR A NEW TRANSMISSION. ITS WRONG AND NISSAN NEED TO DO SOMETHING BETTER THEN SORRY FOR ME. IF I HAD THIS INFORMATION FROM NISSAN WHEN I CALLED WOULD HAVE NEVER PURCHASED THIS CAR. PLEASE HELP ME ANY WAY YOU CAN THANKS.