NHTSA Complaint #10567190 — 2012 CHRYSLER 200

MY COMPLAINT ABOUT THIS VEHICLE IS THE HEADLIGHTS. THEY ARE AIMED TO LOW, DO NOT PROJECT OUT FAR ENOUGH AND THE LOW BEAM APPEARS TO HAVE A DARK 'SHADE' OR 'CUTOFF' AT THE VERY TOP OF THE LIGHT BEAM. I'VE NEVER EXPERIENCED THIS ON ANY OTHER VEHICLE AND I ATTRIBUTE IT TO THE ONE BULB SYSTEM WITH A 'SHUTTER' THIS MODEL USES FOR LOW AND HIGH BEAMS. THE HIGH BEAM IS DOING WHAT THE LOW BEAM SHOULD BE DOING. LOW BEAMS ARE COMPLETELY USELESS IN HEAVY FOG, THIS IS CONTRARY TO EVERY OTHER VEHICLE I'VE OWNED. WHEN DRIVING AT NIGHT, I MUST RESORT TO HIGH BEAMS WHEN I SHOULDN'T NEED TO. THIS IS ESPECIALLY A FACTOR WHEN DESCENDING HILLS AND DRIVING THROUGH TURNS AND CORNERS. THE HEADLIGHTS ON THE LAST THREE VEHICLES I'VE OWNED WERE FAR SUPERIOR IN EVERY WAY COMPARED TO THE HEADLIGHTS IN THE 2012 CHRYSLER 200 TOURING MODEL SEDAN. I TOOK THE CAR TO A AAA SHOP IN GLEN BURNIE, MD, THE SERVICE MANAGER SAID AN ADJUSTMENT WOULD PROBABLY NOT MAKE ANY DIFFERENCE AND THE COST WAS NEARLY $55.00. I HAVE NOT TAKEN THE CAR TO A CHRYSLER DEALER BECAUSE I WAS QUOTED $115.00 FOR AN 'ADJUSTMENT'. I LIKE THIS CAR OTHERWISE AND I DON'T WANT TO TRADE IT IN JUST BECAUSE THE HEADLIGHTS ARE LOUSY; THEY SHOULD BE A LOT BETTER THAN THEY ARE. THERE ARE HUNDREDS OF POSTS ON THE INTERNET OF OWNERS HAVING THE SAME ISSUES WITH THE HEADLIGHTS ON THIS MODEL AS ME. I PURCHASED THIS VEHICLE USED IN MARCH OF 2012 AND IT NOW HAS 38,500 MILES. THANK YOU.