NHTSA Complaint #10567141 — 2011 CHEVROLET MALIBU

I STARTED TO EXPERIENCE A VIBRATION IN THE FRONT END. I TOOK IT TO THE DEALER AND WAS TOLD THEY COULD FIND NOTHING WRONG. THE PROBLEM PERSISTED AND THEN A NOISE STARTED AS WELL. I TOOK IT BACK TO THE DEALER AND THE DETERMINED THAT IT WAS A BROKEN AXLE SHAFT THAT THEY ORDERED AND THEN REPLACED. THE NOISE WENT AWAY BUT THE VIBRATION HAS PERSISTED. I HAVE TAKEN IT TO THE DEALER 5+ TIMES TO BE LOOKED AT AND THEY TELL ME SOMETHING DIFFERENT EACH TIME. I NEED TIRES ROTATED (DID THAT), NEED NEW TIRES (BOUGHT THEM), NEED TIRES BALANCED (DID THAT), NEED TIRES BALANCED ON THE RIMS (DID THAT), AND NOW THAT THE TIRES MUST BE COLD. I EXPLAINED THAT THE PROBLEM PERSISTS AFTER BEING DRIVEN OVER 30 MINUTES AND THAT THE TIRES SHOULD BE WARMED UP BY THEN. I HAVE CONTACTED CHEVROLET IN REGARDS TO THIS SEVERAL TIMES AND ALL THEY WANT TO DO TO CORRECT THE PROBLEM IS TO HAVE ME RETURN THE CAR TO THE DEALER TO BE LOOKED AT. EACH TIME I DO THIS, I AM LEFT WITH NO VEHICLE AND FENDING FOR RIDES. I AM CURRENTLY COMMUTING NEARLY 100 MILES PER DAY FOR WORK UNTIL I AM ABLE TO RELOCATE AND CANNOT BE WITHOUT A VEHICLE. CHEVY REFUSES TO PAY FOR A RENTAL FOR AN ERROR THAT IS CLEARLY RELATED TO THEIR PRODUCT. I AM NOT SURE WHAT ELSE TO DO AT THIS POINT TO CORRECT THE PROBLEM. I WILL BE FILING A COMPLAINT WITH THE BBB AND ANYONE ELSE OF SIGNIFICANCE. *TR