NHTSA Complaint #10567038 — 2006 PONTIAC TORRENT

TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER; WHO ADVISED THAT THE POWER STEERING MODULE AND CONTROL MODULE WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE IGNITION LOCK CYLINDER, KEY AND RECODED THE LOCK CYLINDER. AFTER THE REPAIRS TO THE IGNITION, THE KEY WOULD NOT IMMEDIATELY START THE VEHICLE. THIS FAILURE WAS RECURRING. THE DEALER THEN ADVISED THE CONTACT TO REPLACE THE STEERING COLUMN MODULAR ASSEMBLY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.