NHTSA Complaint #10566870 — 2013 NISSAN ALTIMA STRUCTURE:BODY:HOOD

Complaint Details

ODI Number	10566870
Vehicle	2013 NISSAN ALTIMA
Component	STRUCTURE:BODY:HOOD
Date of Incident	February 28, 2014
Date Filed	March 3, 2014
Mileage	21,150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I WAS DRIVING WITH MY WIFE AND DAUGHTER AND JUST STOPPED AT A LIGHT. I MADE A LEFT HAND TURN AND WHEN THE CAR REACHED ABOUT 25 TO 30 MPH I HEARD A LOUD BOOM AND COULD NOT SEE OUT MY WINDSHIELD. I REALIZED THAT MY HOOD JUST OPENED AND SLAMMED INTO MY WINDSHIELD. THANK GOD I WAS NOT ON A MAJOR HIGHWAY AT THE TIME GOING TWICE THE SPEED. TOOK THE CAR BACK TO THE DEALER AND THE DEALER SAID THEY COULD NOT FIND ANYTHING WRONG WITH MY CAR. THEY SAID THEY COULD NOT OPEN THE HOOD. THE NIGHT IT HAPPENED I OPENED THE HOOD WITH THE LATCH IN MY CAR WENT OUTSIDE AND JUST PULLED MY HOOD OPEN NO SAFETY LATCH ENGAGED WHEN I LEFT THE DEALER I DID THE SAME THING AND COULD NOT OPEN THE HOOD AND THEY SAID THEY DID NOTHING TO FIX IT. NOW I HAVE TO TALK TO SOMEONE FROM CORPORATE BECAUSE THE DEALER WILL NOT FIX THE DAMAGE TO MY CAR. *TR

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