NHTSA Complaint #10566771 — 2011 DODGE DURANGO

JUNE OF 2013, ENGINE START PROBLEMS, CRANK AND NO START, OR CRANK AND RUN VERY ROUGH -- SEVER MISFIRES. COMPLAINED TO DEALER, NO CODES, SO THEY SAY NO PROBLEM. PROBLEM BECAME MORE SEVERE, RECORDED VIDEO AND AUDIO OF THE PROBLEM ON MY PHONE. ALSO HAD ISSUE WITH SIRIUS/XM LOOSING ALL STATION PRESETS, AND THE VEHICLE WOULD LOOSE CONNECTION WITH THE KEY FOB. COULD BE POWER ISSUE. THEY OPTED TO REPLACE THE FUEL PUMP WITH NO DIAGNOSTICS TO CONFIRM THAT THIS WOULD CORRECT THE PROBLEM. AFTER THE FUEL PUMP WAS REPLACED TOOK THE VEHICLE HOME, NEXT MORNING IT WOULD CRANK AND NOT START. THE VEHICLE WAS TOWED TO THE DEALER, EVENTUALLY THE TIPM (TOTALLY INTEGRATED POWER MODULE) WAS REPLACED. AT LEAST ONE ISSUE WITH THE TIPM HAS BEEN SUBSTANDARD SOLID STATE RELAYS INSIDE THE MODULE. THIS FUNDAMENTAL FLAW HAS SEEMED TO CAUSE A FLOOD OF PROBLEMS ACROSS THE CHRYSLER PRODUCT LINE WITH A WIDE RANGE OF SYMPTOMS. DUE TO THE WIDE RANGE OF SYMPTOMS, VERY POOR BUILT IN DIAGNOSTICS, AND THE INABILITY OR UNWILLINGNESS OF SERVICE DEPARTMENTS TO PROPERLY DIAGNOSE PROBLEMS, THIS HAS LED TO UNDER REPORTING OF TIPM ISSUE. PLEASE ASK FOR DATA FROM CHRYSLER REGARDING TIPM REPLACEMENTS FOR MODEL YEARS SINCE ITS INTRODUCTION. I STILL HAVE INTERMITTENT PROBLEM WITH ENGINE STARTING AND RUNNING VERY ROUGH (SEVERE MISFIRES), NO CODES ALONG OTHER ELECTRICAL PROBLEMS. THIS VEHICLE IS NOT SAFE IF THE SYSTEMS OF THIS VEHICLE DO NOT OPERATE PROPERLY AND IN UNISON. THE TIPM IS AN ACHILLES HEEL THAT POSES A SIGNIFICANT DANGER TO DRIVERS AND THE MOTORING PUBLIC. *TR