NHTSA Complaint #10566673 — 2004 DODGE RAM 3500 SUSPENSION

Complaint Details

ODI Number	10566673
Vehicle	2004 DODGE RAM 3500
Component	SUSPENSION
Date of Incident	December 2, 2013
Date Filed	March 2, 2014
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I HAVE BEEN ON THE WAITING LIST AT THE LOCAL DODGE DEALER (MCCORD IN LONGVIEW, WA.) FOR A COUPLE OF MONTHS TO REPLACE THIS TIE ROD BALL. NOW I HAVE BEEN TOLD THAT IT IS A RESTRICTIVE PART AND CHRYSLER CORP. IS ONLY SENDING ONE TIE ROD PER SEVEN DAYS. LOOKING AT WHERE I AM AT IN THE STACK OF RECALLS, THERE COULD BE SEVERAL HUNDRED AHEAD OF ME AND THAT SUGGEST TO ME THAT MY TRUCK COULD BE SITTING FOR ALMOST A YEAR. THIS IS UNACCEPTABLE. TO ISSUE A LARGE RECALL SUCH AS THIS AND NOT HAVE PARTS AVAILABLE IS IRRESPONSIBLE. ANY HELP IN THIS MATTER WOULD BE APPRECIATED. THE RECALL IS : N62 / NHTSA 13V-528 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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