NHTSA Complaint #10566621 — 2012 CHRYSLER 300

ON 2/23/2014 MY LEASED 2012 CHRYSLER 300 VEHICLE WAS PARKED IN A STORE PARKING, OUT OF NO WHERE- WHITE SMOKE APPEARED FROM CAR'S VENTS AND CENTER CONSOLE. I TURNED MY VEHICLE COMPLETELY OFF, AND APPROXIMATELY 3 TO 5 MINUTES LATER ENTIRE CAB BEGIN TO FILL WITH THICK WHITE SMOKE...THEN FLAMES APPEARED FROM CONSOLE...SCARY..ISN'T THE WORD!!. MY CHILDREN AND I QUICKLY REMOVED OURSELVES FROM THE CAR. A PASSERBY IN SHOPPING PARKING LOT NOTICED THE ELECTRICAL BURNING SMELL AND RAN BACK INTO STORE TO RETRIEVE A SMALL FIRE EXTINGUISHER.. LUCKILY, HE WAS ABLE TO CONTROL THE FIRE, PRIOR TO THE FIRE BRIGADE ARRIVING ON THE SCENE.THE FRONT PASSENGER SEAT AND CENTER CONSOLE WERE BURNED CONSIDERABLY, AS WELL AS CONTENTS SPRAYED FROM FIRE EXTINGUISHER REMAIN THROUGHOUT THE CAR.. NOT TO MENTION THE STENCH OF THE HORRIFIC ELECTRICAL BURN SMELL IS STILL EMBEDDED IN THE INTERIOR..THANK GOD WE ARE ALL ALIVE!!!.I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE # NUMEROUS TIMES TO PROVIDE ALL ESSENTIAL INFO(VIN #, CHAIN OF EVENTS....ETC.AS OF THIS DATE (3/1/2014), STILL NO RESPONSE TO AS WHEN THE CAR WILL BE INSPECTED...AGAIN SMH... SAD BUT TRUE!!!..CHRYSLER DISPLAYED NO EMPATHY REGARDING THE POSSIBLE LOSS WHAT SO EVER...AND CONTINUE TO DRAG THEIR FEET BY NOT SCHEDULING AN INSPECTION OF THE VEHICLE BY ONE OF THEIR FIRE SPECIALIST!!!!.(KNOWING THAT IT IS A POSSIBILITY THE ELECTRICAL MALFUNCTION IS CHRYSLER'S LIABILITY- OPPOSED TO MINE!!) I WILL PROCEED LEGALLY IF I MUST!! ,,AGAIN SAD...BUT VERY TRUE!!!! *TR