NHTSA Complaint #10566455 — 2006 DODGE RAM 2500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10566455 |
| Vehicle | 2006 DODGE RAM 2500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 95,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
RECEIVED SAFETY RECALL NOTICE N62/NHTSA 13V-528 INDICATING A RECALL AGAINST MY TRUCK. TRAVELING IN SOUTHWEST US AND CONTACTED NEAREST DEALERSHIP IN LAS VEGAS NEVADA. DEALERSHIP INSPECTED MY TRUCK AND DETERMINED MY TRUCK REQUIRED THE KIT TO FIX THE DEFECT. THE DEALERSHIP DID NOT HAVE THE KIT AND IN FACT WAS RECEIVING ONLY ONE KIT PER WEEK FROM DODGE. AND THEY HAD A WAITING LIST OF 60+ VEHICLES. CONTACTED THE OTHER LOCAL DEALERSHIP WITH SIMILAR (50+ WAITING LIST) RESULTS. CALLED CHRYSLER CUSTOMER ASSISTANCE PER THE RECALL NOTICE. THE AGENT CALLED SEVERAL CITIES ALONG MY PLANNED TRAVEL AND EACH DODGE DEALER HAD THE VERY SAME SITUATION - 50 OR MORE VEHICLES ON THE WAITING LIST, WITH AN EXPECTED DELIVERY OF ONLY ONE KIT PER WEEK FROM CHRYSLER. AT THIS RATE, IT WILL TAKE ME A YEAR TO GET A SAFETY DEFECT FIXED. I AM NOW ON THE WAITING LIST AT THE DODGE DEALER NEAR MY HOME AND I AM APPROXIMATELY NUMBER 58 ON THE WAITING LIST. PROBLEM: SUFFICIENT REPAIR KITS ARE NOT AVAILABLE TO CORRECT THE N62/NHTSA 13V-528 SAFETY DEFECT. AND CURRENT KIT DELIVERY INDICATES THIS SITUATION WILL EXIST FOR MORE THAN A YEAR! MY SAFETY IS AT RISK! *TR
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