NHTSA Complaint #10566255 — 2005 DODGE RAM 2500

I WAS DRIVING DOWN A SIDE STREET AND MY RIGHT TIE ROD DROP OFF LOSING CONTROL WE WENT INTO ON COMING TRAFFIC, AND CRASHED INTO THE CURB, LUCKILY MISSING ONCOMING CARS. HAD THE VEHICLE TOWED TO PERFECTION TIRE AND 3 DAYS LATER THEY NOT ONLY REPLACE THE RIGHT TIE ROD BUT ALSO THE LEFT TIE ROD, UPPER BALL JOINTS, LOWER BALL JOINTS, AND REPLACING THE RIGHT TIRE FROM ACCIDENT. COSTING ME $1,911.33. A FEW WEEKS LATER, I GET A LETTER FROM CHRYSLER STATING A PROBLEM WITH THE LEFT TIE ROD AND IF YOU HAVE ALREADY EXPERIENCED THIS CONDITION AND HAVE PAID TO HAVE IT REPAIRED, TO SEND YOUR ORIGINAL RECEIPTS TO CHRYSLER CUSTOMER ASSISTANCE. I DID DO THIS AND THEY SAID THIS DOESN'T APPLY. WE WERE SUPPOSE TO TOW OUR 5TH WHEEL THAT DAY AND GO ON OUR ANNIVERSARY VACATION. THANK GOD WE WERE NOT ON A FREEWAY GOING 65 MPH. I DON'T THINK WE WOULD HAVE SURVIVED THIS TRIP, AND POSSIBLY TAKING OUT A FEW OTHERS FOLKS TOO. MAKES ME FEEL VERY UNCOMFORTABLE KNOWING SOMEONE ELSE OUT THERE MAY HAVE THE SAME ISSUE. *TR