NHTSA Complaint #10566179 — 2005 FORD FREESTYLE

I WAS SENT THE RECALL FOR DOOR LATCHES FREEZING AND DOORS NOT CLOSING SECURELY AND/OR DOORS OPENING. I HAD THE RECALL WORK DONE AT FORD DEALER. THE FOLLOWING WINTER WAS MILD AND DOORS WERE NOT WET IN BELOW FREEZING DAYS/NIGHTS ETC THE FOLLOWING YEARS DOORS STILL CONTINUED TO OPEN AND NOT LATCH SHUT WHEN WET AND BELOW FREEZING. FOLLOWING THIS DISCOVERY I CALLED FORD CUSTOMER SERVICE ON 2 SEPARATE OCCASIONS AND THEY SAID "WE DID THE RECALL WORK AND THAT'S ALL WE ARE DOING" I TOLD THEM IT DID NOT FIX ANYTHING --THEY SAID ITS NOT THEIR PROBLEM. THIS CAR IS JUNK AT EVERY LEVEL BUT DOORS NOT CLOSING IS THEIR PROBLEM - PLEASE MAKE THEM RE-RECALL THIS ISSUE!! *TR