NHTSA Complaint #11610391 — 2005 FORD FREESTYLE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	11610391
Vehicle	2005 FORD FREESTYLE
Component	STRUCTURE
Date of Incident	July 23, 2024
Date Filed	August 23, 2024
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact owns a 2005 Ford Freestyle. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance however, the contact was informed that the motor mount torque strap needed to be replaced. The contact had not taken the vehicle to a local dealer to be diagnosed or repaired. The contact stated that the motor mounts had been replaced four times. The vehicle was repaired. The contact stated there was no warning light illuminated. The manufacturer was informed of the failure. The failure mileage was approximately 170,000.

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