NHTSA Complaint #10565914 — 2006 MAZDA MAZDASPEED6

I OWN A 2006 MAZDA SPEED6 WITH 96,600 MILES, PURCHASED DECEMBER 2005. MY SPEED6 HAS ALWAYS HAD A TURBOCHARGER SMOKING PROBLEM. AT ONE POINT, IT LOOKED LIKE A MOSQUITO SPRAYING TRUCK GOING DOWN THE ROAD. BUT THAT ISSUE SEEMED TO ABATE, AND APPEARED TO BE UNDER CONTROL ON ITS OWN. NOW THE CAR IS BURNING A QUART OF OIL EVERY 300 MILES. THAT IS NOT ACCEPTABLE, AND AFTER A YEARLONG ATTEMPT TO WATCH THE PROBLEM, TO SEE IF IT COULD BE CONTROLLED, I FINALLY CAME TO THE CONCLUSION, THAT IT COULD NOT, AND THAT THE TURBOCHARGED HAD TO BE REPLACED. I THUS MADE AN APPOINTMENT WITH THE MAZDA DEALER CLOSEST TO MY CURRENT RESIDENCE, PADUCAH MAZDA, IN PADUCAH, KY. I TOOK THE CAR IN YESTERDAY, AND IT WAS CONFIRMED THAT OIL WAS LEAKING FROM MY TURBOCHARGER SEALS. THIS PROBLEM HAS BEEN WELL KNOWN AND PREVALENT, SUBJECT TO A NHTSA INQUIRY #10043874. AND AS A RESULT MAZDA ISSUED A LETTER EXTENDING THE WARRANTY FOR THIS PROBLEM TO 84 MONTHS OR 70,000 MILES. I DO NOT RECALL RECEIVING THIS LETTER, OR IF I DID, AT THAT TIME DID NOT BELIEVE I HAD A PROBLEM WORTHY OF A NEW TURBOCHARGER. SO YESTERDAY, THE MAZDA CONFIRMED THE PROBLEM, AND GAVE ME AN ESTIMATE OF $2500 TO REPLACE THE TURBOCHARGER. SINCE THIS ISSUE HAS BEEN WELL KNOWN, DOCUMENTED, AND SUBJECT OF A MAZDA WARRANTY CONSIDERATION, I CALLED MAZDA CONSUMER SERVICE TO SEE IF MAZDA COULD OFFER ANY ASSISTANCE ON THIS SERVICE ISSUE. I OFFERED TO WORK WITH THEM, TO PAY SOME PORTION OF THE REPAIR, MEET THEM IN THE MIDDLE IF POSSIBLE. MY REQUEST WAS DENIED IN TOTAL; ?NO ASSISTANCE?. NATURALLY, I AM DISAPPOINTED WITH THIS RESULT, GIVEN THAT I HAVE BEEN A LOYAL MAZDA OWNER. I AM VERY SURPRISED WITH THIS ABRUPT AND NEGATIVE TREATMENT FROM MAZDA, GIVEN THE HISTORY OF THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR