NHTSA Complaint #10565740 — 2011 FORD ESCAPE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	10565740
Vehicle	2011 FORD ESCAPE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	February 23, 2014
Date Filed	February 25, 2014
Mileage	24,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

I HAVE NO IDEA WHAT PART IS BAD.... I WAS DRIVING ON A OPEN HIGHWAY AND ALL OF A SUDDEN I HAD NO SPEED, IT WAS AS IF I HAD TAKEN MY FOOT OFF THE ACCELERATOR, I WAS ABLE TO GET IT OFF THE HIGHWAY BUT WHEN IT WAS IDLING, IT WAS RUNNING REALLY ROUGH. AFTER SETTING FOR AWHILE IT SEEMED TO RUN OK BUT OF COURSE BEING A LADY I AM VERY UNCOMFORTABLE DRIVING IT NOW. MY HUSBAND TOOK IT TO OUR DEALER, ASTORG FORD, THEY SAID IT WAS THE THROTTLE BODY AND THEY WOULD REPLACE THE DEFECTED PART BUT DIDN'T HAVE IT IN STOCK, THEY WOULD GET IT IN A FEW DAYS BUT STILL SENT IT BACK HOME FOR ME TO DRIVE AND OF COURSE I WILL NOT DRIVE IT TILL IT IS FIXED, I THINK IT WAS BAD ON THEIR PART TO SEND THE ESCAPE BACK TO ME THE WAY IT IS. THANK YOU *TR

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