NHTSA Complaint #10565578 — 2006 JEEP LIBERTY

CAR WAS DISABLED DUE TO DEFECTIVE TAB INSIDE STEERING COLUMN. VEHICLE WOULD NOT START. BATTERY FINE. STARTER FINE. MECHANIC FOUND IT TO BE AN NON-SERVICEABLE PART WITHIN THE STEERING COLUMN. ENTIRE COLUMN HAS TO BE REPLACED. I HAVE TO EITHER WAIT FOR A NEW COLUMN TO SHIP AND PAY A TOTAL OF $920 PARTS AND LABOR AND TAX. OR BUY A USED ONE AND TOTAL COST IS $475. THIS IS A DEFECTIVE PART THAT SHOULD BE RECALLED. THIS PART CANNOT BE MAINTAINED AND IS NOT SUBJECT TO NORMAL WEAR AND TEAR. THIS IS A SAFETY ISSUE. THIS IS A COMMON PROBLEM FOR THIS MODEL AND CAN LEAVE DRIVERS AND PASSENGERS STRANDED IN AN UNSAFE SITUATION. *TR