NHTSA Complaint #10565469 — 2004 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10565469
Vehicle 2004 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 155,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

MY DAUGHTER WAS DRIVING ON HIGHWAY @ 55 MPH WITH TWO CHILDREN AGES 2 AND 1 YEAR OLD IN JANUARY 14. SHE HEARD A LOUD NOISE AND POWER STEERING WENT OUT. SCARED THE[XXX] OUT OF HER. IT TOOK ALL OF HER STRENGTH TO STEER IT TO THE SIDE OF THE HIGHWAY.THE SORENTO WAS TOWED TO REPAIR SHOP AND WAS TOLD THE CRANKSHAFT BOLT (PULLEY) BROKE THAT DRIVES ALL THE OTHER PULLEYS INCLUDING THE POWER STEERING. HALF THE BOLT WAS STILL IN THE ENGINE. IT WAS REPAIRED WITH A KIA UPDATED BOLT AND REMEMBER BEING TOLD, "THIS IS KNOWN TO BE A PROBLEM WITH THIS MODEL" . THANK GOODNESS NOTHING HAPPENED TO HER AND MY GRANDCHILDREN. ON 21 FEBRUARY, THE POWER STEERING WENT OUT AGAIN CAUSED BY THE SAME REASON AS BEFORE. WHAT I DO NOT UNDERSTAND IS: 1. THE BOLT ITSELF HAS BEEN RECALLED BUT IT IS OBVIOUSLY NOT A BOLT ISSUE. IT IS A "DESIGN ISSUE" THAT KIA IS WELL AWARE OF AND THEY ARE IGNORING THIS ISSUE. 2. A CLASS ACTION SUIT IS IN PROCESS AGAINST KIA,"KIA SORENTO ENGINE DEFECT CLASS ACTION LAWSUIT" CASE IS ROBINSON ET AL V. KIA MOTORS AMERICA INC. ET AL., CASE NO. 13-CV-00006 U.S. DISTRICT COURT FOR THE DISTRICT OF NEW JERSEY. THIS IS FOR KIA SORENTO'S 2002-2009. 3.A NUMBER OF INCIDENTS HAVE OCCURRED AND REPORTED TO NHTSA (SAFECAR.GOV). 4. PERFORMING A FMECA (FAILURE MODE EFFECT CRITICALITY ANALYSIS) IT WOULD SHOW THIS FAILURE COULD LEAD TO ENGINE FAILURE, LOSS OF POWER STEERING, HAZARD TO OTHER DRIVERS DUE TO ENGINE PARTS BREAKAGE, INJURY AND POTENTIAL DEATH. WHAT DOES IT TAKE FOR AN AGENCY SUCH AS NHTSA TO TAKE ACTION. THE DEATH OF A CHILD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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