NHTSA Complaint #10565369 — 2008 FORD ESCAPE

SUDDENLY I BEGAN HEARING A CLICKING NOISE IN THE DASH OF MY 2008 ESCAPE WITH 96,800 MILES. NEXT I BEGAN HEARING A RASPY NOISE IN THE STEERING COLUMN. WHILE IN IDLE MY STEERING WHEEL JERKS TO THE LEFT AND RIGHT ON IT'S OWN. BOTH THE JERKING AND THE NOISES COME AND GO WITH OUT ANY PRIOR WARNING. THIS SEEMS TO BE A MAJOR ISSUE IN MANY OF THE 2008 ESCAPES, AND SOMEONE IS GOING TO GET SERIOUSLY INJURED OR KILLED. I CONTACTED FORD AND THEY ACTED LIKE THEY NEW NOTHING OF THE ISSUE. UNTIL THIS POINT I HAVE BEEN PRETTY PLEASED WITH MY VEHICLE, BUT THE FACT THAT FORD HAS NOT HAD A RECALL AFTER SO MANY INCIDENTS, MAKES ME NOT WANT TO BUY A FORD EVER AGAIN. MY MECHANIC HAS SUGGESTED I REPLACE THE ELECTRONIC STEERING COLUMN. THE COST WILL BE AROUND $1300.00 WITH PARTS AND LABOR. *TR