NHTSA Complaint #10565260 — 2012 VOLKSWAGEN TIGUAN

SEVERAL TIMES, AFTER STARTING MY TIGUAN AND BACKING OUT OF A PARKING SPACE OR DRIVING OUT OF MY DRIVEWAY WITHIN MINUTES OF STARTING THE ENGINE, WHILE IN REVERSE OR IN DRIVE, THE CAR JUST TURNS OFF WITH IT IN GEAR, SO THEN I HAVE HAD TO RESTART THE ENGINE TO CONTINUE ON WITH MY TRAVELS. THIS APPEARS TO HAPPEN AFTER THE CAR HAS BEEN RUNNING FOR AWHILE, THEN IS TURNED OFF FOR ABOUT A HALF HOUR AND THEN I GO TO DRIVE IT SOMEWHERE ELSE, SO IT IS WARMED UP. I HAVE BROUGHT IT TO MY LOCAL VW DEALERSHIP TWO TIMES NOW FOR THIS ISSUE. THE FIRST TIME, THEY SUGGESTED REPLACING THE FUEL PUMP MODULE, WHICH WE DID DO, HOWEVER IT IS OCCURRING AGAIN. I BROUGHT IT BACK TO VW AND THEY CAN'T SEEM TO FIND OUT WHAT IS WRONG WITH IT, BUT HAVE SUGGESTED REPLACING THE FUEL PUMP ITSELF, FOR A MERE $600 OR MORE, WHICH I HAVE NOT OPTED TO DO YET, AS I DON'T FEEL I SHOULD HAVE TO REPLACE THIS COSTLY PART FOR SOMETHING THAT SEEMS TO BE A RECURRING ISSUE WITH MANY TIGUAN OWNERS. I THINK VOLKSWAGEN NEEDS TO STEP UP AND ISSUE A RECALL ON THESE FUEL PUMPS IF THAT IS THE CASE. THE VEHICLE IS ONLY 2 YEARS OLD AND I HAVE READ OF SEVERAL PEOPLE COMPLAINING OF THE SAME ISSUE WITH THEIR TIGUANS. IT APPEARS THAT THERE IS SOMETHING DRASTICALLY WRONG WITH THESE CARS, WHETHER IT BE THE FUEL PUMP OR WHAT NOT, BUT NO ONE SEEMS TO KNOW. THIS IS A HUGE SAFETY HAZARD AS THE VEHICLE JUST TURNS OFF WHILE IN DRIVE OR REVERSE IN PUBLIC PLACES, HOPING THAT SOMEONE CAN LOOK INTO THIS ISSUE AND TAKE THE APPROPRIATE ACTION TO RECTIFY IT.....UPDATED 02-28-14 *BF. THE CONSUMER STATED THE PROBLEM WAS RECTIFIED AND WOULD LIKE TO WITHDRAW HER COMPLAINT. UPDATED 03/07/14