NHTSA Complaint #10564966 — 2001 VOLKSWAGEN PASSAT ENGINE

Complaint Details

ODI Number	10564966
Vehicle	2001 VOLKSWAGEN PASSAT
Component	ENGINE
Date of Incident	February 18, 2014
Date Filed	February 19, 2014
Mileage	101,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I WAS DRIVING AND I PULLED INTO MY PARKING LOT AND MY ENGINE CAUGHT ON FIRE. I PUT IT OUT WITH SNOW THANK GOD OR IT WOULD HAVE BEEN A LOT WORSE. I ALWAYS HAVE COOLANT AND OIL AND I CHECKED IT A LOT CAUSE OF THE FREEZING WEATHER WE HAVE HAD RECENTLY HAD -30 FOR QUITE AWHILE. I CALLED VW CUSTOMER CARE AND THEY WERE VERY WORRIED ABOUT MY SAFETY AT 1ST THEN THEY HAD A PRODUCT SOMETHING GUY CALL ME AFTER SEE THE PICTURE I SENT THEM. I UNDERSTAND THEY HAVE PEOPLE ALWAYS LOOKING FOR A QUICK ESCAPE GOAT BUT THIS WAS A FIRE IT COULD HAVE BEEN SO MUCH WORSE IF THERE WAS NOT SNOW NEAR BY. I WANT MY CAR FIXED BUT I AM MORE WORRIED ABOUT THE NEXT PERSON THIS COULD HAPPEN TOO. I SHOULD TELL YOU AFTER ASK HIM IF HE JUST WANTED TO FIND THE REASON BEHIND IT HE SAID NO. PERSONALLY A CAR FIRE IS NOT A NORMAL THING. *TR

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