NHTSA Complaint #10564915 — 2008 DODGE RAM 2500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10564915
Vehicle	2008 DODGE RAM 2500
Component	SUSPENSION
Date of Incident	January 6, 2012
Date Filed	February 19, 2014
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

RECEIVED RECALL - LEFT SIDE BALL STUD TO REPLACE. CALLED LOCAL DEALER JAN 6. INSTRUCTED TO CALL BACK IN 7 - 10 DAYS - CALLED BACK JAN 13 -- TOLD TO COME IN, SO NOT NEED APPOINTMENT. ( 45 MILES TO DEALER ONE WAY) VISITED DEALER ON JAN 14TH - LOOKED AT TRUCK AND INFORMED ME THAT THEY HAD TO ORDER PARTS. -- CALLED JAN 24TH - WILL CALL US IN A COUPLE OF DAYS, NO CALL. CALLED FEB 4TH - TOLD OUR PARTS WERE NOT IN AND DID NOT KNOW WHEN THE PARTS WOULD BE IN. INFORMED THAT CHRYSLER WAS ONLY GIVING THE DEALER ONE SET A WEEK. TO DATE (FEB 19TH, 2014) WE HAVE NOT RECEIVED A CALL FROM DEALER, REPLACEMENT IS NOT COMPLETED. NOTE: NOTIFICATION STATED THAT THE BALL STUD ON MY TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS AND THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND OR CRASH WITHOUT WARNING. TO ME THIS IS SERIOUS AND NEEDS ATTENTION ! THIS TRUCK IS USED TO HAUL CATTLE & HORSES & FARM DUTY. I AM CONCERNED. *TR

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