NHTSA Complaint #10564429 — 2014 HONDA CR-V

I PURCHASED A NEW 2014 HONDA CR-V AWD EX-L WITH NAVIGATION FROM RAY PRICE IN EAST STROUDSBURG ON OCT. 12, 2013 FOR $31,000.00. TWO DAYS AFTER PURCHASE HAD CAR INTO CLINTON HONDA IN ANNANDALE, NJ FOR TIRE PRESSURE LIGHT. (MILEAGE 143). CLINTON HONDA FOUND ALL TIRE PRESSURES GOOD AND RESET LIGHT. LOW TIRE PRESSURE LIGHT KEEPS COMING ON ABOUT 3 TIMES WEEKLY EVEN THOUGH TIRE PRESSURES WERE GOOD. WENT TO RAY PRICE 12/28/13 (MILEAGE 5027) AND EXPLAINED SITUATION. RAY PRICE RAN CODES, WHICH ALL CAME UP CLEAR AND THEY RESET THE TIRE PRESSURE LIGHT AGAIN. NEXT DAY, THE TIRE PRESSURE LIGHT CAME ON AGAIN. 1/4/14 BACK TO RAY PRICE, TIRE PRESSURE LIGHT ON AGAIN. RAN CODES AGAIN AND CHECKED TIRE PRESSURE AGAIN, BOTH WERE GOOD. THE TECH SAID IT MUST BE A RF SIGNAL AND NOTHING COULD BE DONE ABOUT IT. I CONTACTED AMERICAN HONDA 1/30/14 AND 1/31/14 ABOUT ISSUE. AMERICAN HONDA STATED THAT THEY ARE AWAITING A SOFTWARE UPDATE FOR THIS ISSUE. SOFTWARE UPDATE SHOULD BE RELEASED BY END OF FEBRUARY, BUT NO GUARANTEES. THE LIGHT HAS BEEN ON CLOSE TO 90% OF THE TIME SINCE WE HAVE OWNED THE CAR. ONCE THE LIGHT COMES ON IT NEEDS TO BE RESET BECAUSE IT WILL NOT GO OUT ON ITS OWN. HAVING THE TIRE PRESSURE COMING ON FALSELY CONSTANTLY IS A MAJOR SAFETY ISSUE. RAY PRICE CONTACTED ME ON 2/12/14 STATING THAT THE SOFTWARE UPDATE WAS AVAILABLE AND MADE AN APPOINTMENT TO BRING THE CAR IN ON 2/14/14. AFTER RECEIVING THE CAR FROM THE APPOINTMENT I CHECKED THE TIRE PRESSURE AND THE TIRES WERE OVERINFLATED BY THE DEALER TO 35 PSI INSTEAD OF THE MANUFACTURES RECOMMENDED 30 PSI. I BELIEVE THIS TO BE THEIR QUICK FIX FOR THE ISSUE AND NOT AN ACCEPTABLE RESOLUTION. OVERINFLATED TIRES MAKE YOUR VEHICLE RIDE HARSHLY, ARE MORE PRONE TO ROAD HAZARDS, WEAR UNEVENLY. THIS IS RIGHT OUT OF HONDAS OWNERS MANUAL. MY MECHANIC ALSO SAYS THAT THIS ALSO INCREASES THE CHANCES OF HYDROPLANING. *TR