NHTSA Complaint #10564277 — 2010 BMW K1300 GT

APPALLED TO DISCOVER THAT EVEN THE REPUTABLE BMW NO LONGER STANDS BEHIND ITS PRODUCTS! ABOUT 3 YEARS AFTER THE INITIAL PURCHASE (BRAND NEW) FROM AN AUTHORIZED BMW DEALER, RODE MY BMW FOR THE 1ST TIME, ON A RAINY DAY. THE NEXT DAY, BEFORE LEAVING MY GARAGE(I ALWAYS PARKED THIS BIKE IN A COVERED GARAGE) I NOTICED THAT THE RIGHT TURN SIGNAL WAS NOT FUNCTIONING. THE 4 WAY SIGNAL/HAZARD WAS OK THOUGH. ONE WEEK LATER, WHILE RIDING IT FOR THE 2ND TIME IN RAIN, I'VE NOTICED THAT THERE WAS NO RESPONSE FROM THE HORN, LEFT & RIGHT TURN SIGNALS, ELECTRICAL WINDSHIELD, CRUISE CTRL. (SURPRISINGLY THE 4WAY WAS FUNCTIONAL STILL). SINCE THE WARRANTY EXPIRED A FEW MONTHS AGO, THE BMW DEALER CHARGED ME OVER $700.00 TO REPLACE THE LEFT HAND MULTI SWITCH PART # 61318546213. I'VE CALLED BMW ON 7 OCCASIONS TO TRY TO PURSUE THEM TO AT LEAST REIMBURSE ME THE $470 FOR THE PART. ON MY LAST ATTEMPT SPOKEN TO BMW COMPLAIN DEPT. SUPERVISOR [XXX], ON 12:49 PM, 02/13/14. EXPLAINED TO THEM THAT THIS ISSUE IS VERY SIMILAR TO ANOTHER KNOWN NHTSA ISSUE(SEE CAMPAIGN NUMBER: 09V384000). ALSO STRESSED THE FACT THAT THE BIKE WAS NEVER DROPPED AND THAT I'VE BEEN TAKEN EXTRAORDINARY CARE FOR IT. THERE IS NO EXCUSE FOR SOMETHING LIKE THIS TO OCCUR! SO AS A RESULT OF THE BMW'S INDIFFERENCE TO THIS ISSUE I WILL BOYCOTT BMW FROM NOW ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR