NHTSA Complaint #10564109 — 2011 FORD ESCAPE

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	10564109
Vehicle	2011 FORD ESCAPE
Component	AIR BAGS
Date of Incident	November 21, 2013
Date Filed	February 19, 2014
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO AIR BAG AND SEAT FAILURE. *SMD THE CONSUMER STATED WHEN SHE WAS REAR ENDED, HER HEAD FLEW FORWARD AND HIT THE STEERING WHEEL WITH HER MOUTH, THEN FLEW BACKWARD, WHERE THE BACK OF THE SEAT COLLAPSED, WHICH ALLOWED HER TO FLY BACK AND LAND AT A PARTIALLY RECLINED POSITION. FOR APPROXIMATELY 20 MINUTES, SHE LAID IN THE VEHICLE, SUFFERING FROM MUSCLE SPASMS, TRYING TO DETERMINE IF SHE COULD STAND UP. THE CONSUMER WAS DIAGNOSED WITH A CONCUSSION AND WHIPLASH.

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