NHTSA Complaint #10563978 — 2012 DODGE RAM 3500 STEERING

Complaint Details

ODI Number	10563978
Vehicle	2012 DODGE RAM 3500
Component	STEERING
Date of Incident	January 3, 2014
Date Filed	February 12, 2014
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

N49 SAFETY RECALL. NO PARTS AVAILABLE. VEHICLE IS WANDERING FROM PART WEAR/FATIGUE. I AM TOLD COULD TAKE UP TO 8 MONTHS TO GET PART AND MAKE REPAIRS. I USE THIS VEHICLE TO MAKE MY LIVING, IF IT IS UNSAFE TO DRIVE, WHAT AM I SUPPOSED TO DO? I NEED ASSISTANCE, CHRYSLER SAYS THEY FEEL FOR MY SITUATION, BUT THAT IT IS NOT THEIR ISSUE BUT A SUPPLIER ISSUE. I PURCHASED MY TRUCK FROM CHRYSLER NOT THE SUPPLIER, I BELIEVE THAT IT IS CHRYSLER'S RESPONSIBILITY TO EITHER FIX MY TRUCK IN A TIMELY MANNER OR PROVIDE A REPLACEMENT. 8 MONTHS IS NOT TIMELY OR ACCEPTABLE, PLEASE HELP. *TR

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