NHTSA Complaint #10563757 — 2009 NISSAN MAXIMA

THE VEHICLE WAS PURCHASED 2009 NEW. APPROX 1 YEAR LATER THE DRIVERS SEAT BEGAN TO ROCK. NISSAN REPLACED THE DRIVERS TRACK WHICH THEY SAID WAS DEFECTIVE. A FEW MONTHS LATER IT BEGAN TO ROCK AGAIN AND WAS REPORTED TO NISSAN, THEY STATED THERE WAS NO PROBLEM. THE SEAT CONTINUED TO ROCK AND INCREASINGLY GOT WORSE. JANUARY 2014 THE VEHICLE IS RETURNED TO THE DEALERSHIP BECAUSE IT IS DANGEROUSLY ROCKING BACK AND FOURTH WHEN YOU ACCELERATE OR BRAKE. THE SERVICE MANAGER STATES HE IS WELL AWARE OF THE PROBLEM. NISSAN REFUSES TO MAKE REPAIRS BECAUSE ITS OUT OF WARRANTY. FURTHER INVESTIGATION FINDS THAT THERE ARE THOUSANDS OF VEHICLES OUT THERE WITH THE SAME PROBLEM. I ATTEMPT TO GO THREW NISSAN TO OWN UP TO THEIR PROBLEM. I GET UP TO THE VP OF CUSTOMER SERVICE AND RECEIVE A PHONE CALL STATING THERE IS NOTHING THEY CAN DO BUT KEEP MY RECEIPT IN CASE THERE IS A RECALL AND I MAY GET MY MONEY BACK IF THERE'S A RECALL. *TR