NHTSA Complaint #10563558 — 2011 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10563558
Vehicle 2011 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage 290 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I HAVE ALREADY REPORTED THIS PIECE OF JUNK BUT NEEDED TO ADD TO THE LIST?. WE, AS OF LAST WEEK, ARE ON OUR 15TH RENTAL WHILE THE DEALER AND FORD ARE TRYING TO FIGURE OUT WHATS WRONG WITH IT AGAIN?. THE ENGINE LIGHT HAS BEEN COMING ON SINCE THE WEEK WE BOUGHT THIS JUNK AND IS STILL FLASHING WHILE WE DRIVE?.. THE DEALER HAS ASKED FORD TO PUT IN A NEW ENGINE SEVERAL TIMES BUT FORD FOR SOME REASON WANTS THE DEALER TO JUST KEEP REPLACING THE SAME PARTS OVER AND OVER AGAIN?? WE HAVE HAD SEVERAL NEW SETS OF PLUGS.. THE OTHERS CRACK AND SHORT OUT? WE'VE HAD CAM PHASERS AND SENSORS REPLACED?? FAST FORWARDING THROUGH MANY PARTS REPEATEDLY REPLACED, THE DEALER NOW SAYS THERE ARE PARTS SHEARED OFF IN THE ENGINE AND ARE ASKING FORD, ONCE AGAIN TO REPLACE THE ENGINE?. WE ARE WAITING ON FORD TO (PROBABLY) DECLINE THE DEALERS RECOMMENDATION?.. FORD STOPPED CALLING US BACK, WE HAVE LEFT SEVERAL MESSAGES AND THEY JUST KEEP PASSING THE BUCK ONTO THE POOR DEALER, WHO HAS BEEN TRYING TO HELP US?.. FORD SHOULD HAVE TAKEN THIS LEMON BACK LONG AGO AND GAVE US A NEW ONE?.. OUR 15TH RENTAL MIGHT BE WITH US FOR SOME TIME WHILE WE WAIT ON AN ANSWER?? WE SOMETIMES HAVE OUR RENTALS FOR OVER A MONTH AT A TIME??. ITS NICE TO KEEP PAYING ON TIME FOR A VEHICLE THAT WE DON'T EVEN HAVE?(SARCASM). *TR

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