NHTSA Complaint #10563372 — 2013 KIA SORENTO

I HAVE A 2013 KIA SORENTO THAT I BOUGHT BRAND NEW WITH ONLY 8 MILES ON IT. I WAS AT A STOP LIGHT AND MY CAR LUNGED FORWARD AS IF SOMEONE HIT US FROM BEHIND BUT THERE WAS NO ONE THERE. SO WHEN THE LIGHT TURNED GREEN WE STARTED TO GO AND NOTICED WE HAD NO POWER AND THE CHECK ENGINE LIGHT WAS ON. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD AND TURN OFF THE CAR AND CALLED AAA AND THE DEALERSHIP TELLING THEM WHAT HAPPENED. SO ONCE IT GOT THERE THE SERVICE TECH AND IT PROBABLY WAS THE COMPUTER AND IT NEEDED TO BE UPDATED . I STAYED THERE FOR ABOUT 1 HOUR WHILE THEY DID THE UPDATE AND THEN THEY TEST DROVE IT AND THE CHECK ENGINE LIGHT CAME BACK ON. SO THEN THEY SAID IT WAS THE THROTTLE BODY SO THEY REPLACED IT AND TEST DROVE IT AGAIN AND THE CHECK ENGINE LIGHT CAME ON AGAIN. SO THEY FOUND THAT IT WAS THE PCM . NOT TOTALLY SURE WHAT THAT IS. HE SAYS IT WAS 1500$ PART IN THE COMPUTER THAT WAS MALFUNCTIONING . BUT THEY HAD MY CAR FOR A WEEK DOING THE REPAIRS AND NOW IS RUNNING GOOD. THEY ALSO HAVE ME A RENTAL CAR. SO IN ALL THE DEALERSHIP DID A GOOD JOB FIXING MY CAR AND WOULDN'T STOP UNTIL IT WAS FIXED RIGHT. *TR