NHTSA Complaint #10562758 — 2005 LINCOLN NAVIGATOR STRUCTURE

Complaint Details

ODI Number	10562758
Vehicle	2005 LINCOLN NAVIGATOR
Component	STRUCTURE
Date of Incident	January 28, 2014
Date Filed	February 3, 2014
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

OUR 05 LINCOLN NAVIGATOR WE JUST PURCHASED ABOUT 7-8 MONTHS AGO. THE RETRACTABLE RUNNING BOARDS BROKE ON THE DRIVER SIDE REAR IN THE SWIVELING BUSHING AREA. THE STRUCTURE CRACKED AND WOULD NOT HOLD IT UP. I GOT TOLD THERE ARE NO PARTS AVAILABLE FOR THIS AND ITS $3,000.00 FOR A NEW RUNNING BOARD. I AM SUPER UPSET, ESPECIALLY BECAUSE I PURCHASED THIS VEHICLE FOR MY WIFE'S DAYCARE, AND WHILE ONE OF THE CHILDREN STEPPED UP ON IT, IT BROKE; THEREFORE THEY FELL ON THE GROUND TWISTING THEIR ANKLE. I CAN'T AFFORD TO SPEND $3K ON A NEW RUNNING BOARD. I THINK ITS INSANE THAT THERE IS NOT REPLACEMENT PARTS FOR THIS. I CANT GET THE KIDS IN AND OUT ON THE DRIVER SIDE NOW. I AM SO UPSET. WHY HASN'T SOMEONE FIXED THIS. SOUNDS LIKE IT HAPPENS TO ALL OF THEM IN THIS YEAR RANGE. NO ONE CAN AFFORD TO FIX THEM. *TR

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