NHTSA Complaint #10562405 — 2012 DODGE RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10562405
Vehicle 2012 DODGE RAM 3500
Component STEERING
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

WE RECEIVED A RECALL ON THIS DODGE TRUCK. WE CALLED MANY DEALERS INCLUDING THE DEALER WE BOUGHT IT FROM FISHER DODGE YUMA AZ. THERE ARE NO PARTS AVAILABLE FOR THIS RECALL AND FOUND OUT ITS GOING TO BE 2 MONTHS MIN. THIS TRUCK IS OUR ONLY TRANSPORTATION, WHAT ARE WE SUPPOSE TO DO...WE ARE IN ARIZONA AND WE LIVE IN IDAHO. AS FAR AS I CAN TELL THIS TRUCK IS UNSAFE AND WE SHOULD NOT BE DRIVING IT WITHOUT THE FIX FOR THE RECALL...WE ARE 70 YEARS OLD, THIS STRESS IS A KILLER....WE HAVE TO USE OUR TRUCK OR WE HAVE NO WAY TO GET AROUND AT ALL, WHAT DO YOU EXPECT US TO DO AND HOW CAN DODGE GET AWAY WITH THIS....YOU KNOW AS WELL AS I DO THAT WHEN THE PARTS ARE AVAILABLE THERE WILL BE TOO MANY TRUCKS TO FIX ALL AT ONCE. WHEN WE GO BACK TO IDAHO WE PULL A CARGO TRAILER, THIS IS HORRIBLE!!!!!!!!!! HOW CAN THIS BE ALLOWED TO HAPPEN...WE DO NOT HAVE ANOTHER VEHICLE AND EACH TIME WE DRIVE THIS TRUCK WE ARE GOING TO WORRY IF THE LEFT TIE ROD BALL STUD ON OUR TRUCK IS GOING TO FRACTURE AND LOSE DIRECTIONAL CONTROL AND CRASH WITHOUT WARNING???? HOW MANY PEOPLE COULD THAT KILL IF THAT HAPPENED ON THE HIGHWAY, INCLUDING OURSELVES. DODGE SHOULD BE ASHAMED OF THEMSELVES AND SPEND WHAT EVER IS NECESSARY TO FIX THIS TERRIBLE PROBLEM NOW...NOT MONTHS FROM NOW....WE ASK FOR YOU TO HELP US! WE ARE IN LIMBO IN ARIZONA! *TR

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