NHTSA Complaint #10561943 — 2012 DODGE RAM 3500

HAD RIGHT FRONT TIRE REPLACED AT 25,000 MILES DUE TO WEAR. IN JANUARY, 2014, REC'D NOTICE FROM CHRYSLER TO TAKE VEHICLE IN FOR PARTS REPLACEMENT TO PREVENT WRECK. SERVICE DEPT AT DEALER SAID 'PARK IT UNSAFE TO DRIVE..BE 10-12 WKS BEFORE PART CAN BE SECURED TO REPLACE'..CALLED THE RECALL PEOPLE THEY SAID 'ONLY 1 PART PER WEEK GOING TO DEALERSHIPS TO REPAIR 2008-2012 MODEL VEHICLES IN THE 1500, 2500, 3500 SERIES TRUCKS..WENT TO DEALERSHIP ON JAN 27, 2014, THEY PROCLAIMED NOT TO KNOW THE RATE OF REPAIRS PARTS AVAILABLE..SAID THEY CALLED AND FOUND OUT SAME INFO I HAD..BUT THEY WANTED TO WORK A DEAL TO GET US OUT OF THE UNSAFE TRUCK AND INTO A NEWER TRUCK WITH NO DEFAULTS..SAME PRICE, ETC AS TRUCK CURRENTLY ..DIDN'T WORK THAT WAY TODAY, JANUARY 28 WHEN WE RETURNED FOR FIGURES..NEW TRUCK WOULD COST $11,000 MORE THAN WHAT WE NOW OWE ON THE 2012 ..SO WE NIXED THE DEAL, BUT WE STILL HAVE TRUCK UNSAFE TO DRIVE BECAUSE CHRYSLER WON'T PROVIDE THE PARTS TO MAKE THE VEHICLES SAFE.. *TR