NHTSA Complaint #10561821 — 2013 BMW 328XI

I RECEIVED A SERVICE REQUIRED LIGHT TO BRING IN FOR SERVICE. AFTER I RECEIVED THE FIRST OIL CHANGE WITHIN THE NEXT 3 MONTHS I HAD TO ADD OIL TO THE CAR CONSISTENTLY. I BROUGHT THE CAR BACK IN FOR SERVICE ON 11/20/2013 - 15,240 MILES I WAS ADVISED ALL THE SYSTEMS WERE RESET AND THE IF THE ADD OIL LIGHT CAME BACK ON TO BRING THE CAR BACK INTO FOR SERVICE BUT DO NOT ADD OIL. THE ADD OIL LIGHT CAME ON AGAIN ON 12/2/2013 AND I BROUGHT THE CAR BACK INTO SERVICE ON 12/9/2013 - 15,975. DURING THIS TIME ONLY 735 MILES WERE DRIVEN HOWEVER THE LIGHT CAME ON A WEEK BEFORE I BROUGHT THE CAR INTO SERVICE. I WAS ADVISED THAT OIL IS REQUIRED EVERY 750 MILES AND THIS IS NORMAL FOR BMWS. I HAVE SPOKEN TO MANY OTHER BMW OWNERS AND THEY STATED THAT THEY DO NOT HAVE TO DO THIS. I HAVE CONTACTED BMW USA AND ADVISED OF THIS PROBLEM AND THEY STATED THAT THEY FEEL THIS IS NORMAL USAGE. I STATED THAT HAVING TO ADD 4 QUARTS OF OIL INTO A CAR IS NOT NORMAL. I HAVE TAKEN THE CAR BACK IN FOR SERVICE ON 1/28/2014 FOR THE MATTER TO BE RESOLVED. *TR