NHTSA Complaint #10561581 — 2013 FORD FOCUS

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	10561581
Vehicle	2013 FORD FOCUS
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 1, 2013
Date Filed	January 27, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

MY CAR LIKE THE REST OF THE COMPLAINTS DOES NOT SHIFT RIGHT. IT JERKS AND SHUDDERS AND MAKES A LOUD NOISE WHEN IT SHIFTS. I TOOK IT TO MY FORD DEALERSHIP AND THEY WILL NOT FIX IT BECAUSE IT DOES NOT MEET FORDS GUIDELINES TO FIX. THEY SAY IT IS IN NORMAL OPERATING STANDARDS BUT I DONT THINK A BRAND NEW CAR SHOULD BE SHUDDERING WHEN SHIFTS. NOW IT HAS AN ALERT POP UP SAYING HILL START ASSIST NOT AVAILABLE AND IT WONT GO OFF. *TR

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