NHTSA Complaint #10561318 — 2012 DODGE RAM 3500 SUSPENSION

Complaint Details

ODI Number	10561318
Vehicle	2012 DODGE RAM 3500
Component	SUSPENSION
Date of Incident	January 22, 2014
Date Filed	January 24, 2014
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

RECEIVED A SAFETY RECALL FOR NOTIFICATION CODE N49 ON THE LEFT TIE ROD BALL. FOLLOWED THE INSTRUCTIONS AND TOOK THIS NOTICE TO THE LOCAL DEALER THE GREG ORR AUTO COLLECTION. WE WERE TOLD THAT THEY COULD NOT GET THE PARTS, THAT THEY WERE NOT AVAILABLE AND DID NOT EXPECT TO BE FOR SEVERAL MONTHS. IT WOULD PROBABLY BE MARCH OR LATER. OUR INFORMATION WAS WRITTEN DOWN ON A SCRATCH PAD. THIS IS VERY CONCERNING BASED ON THE SEVERITY OF THE RECALL AS DESCRIBED ON THE RECALL NOTICE. I WOULD LIKE TO KNOW WHY PARTS ARE NOT AVAILABLE FOR THIS RECALL. I WANT THIS WORK/REPAIR PERFORMED IMMEDIATELY. I DRIVE THIS TRUCK DAILY AND PULL CATTLE AND OTHER WORK TRAILERS FREQUENTLY AND AM CONCERNED FOR MY SAFETY. *TR

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