NHTSA Complaint #10561037 — 2009 FORD F-150

FIRST, THE FUEL DOOR FELL OFF THE TRUCK. LATER THAT EVENING I HEARD A WEIRD SUCTION SOUND COMING FROM THE FUEL DOOR AREA. IT BEGAN TO IDLE ROUGH, THEN WOULD NOT WANT TO START AFTER FILL UPS. WHEN YOU WOULD STICK THE GAS NOZZLE IN THE TANK A LOUD "WHOOSH" SOUND WOULD EMIT AS IT RELIEVED PRESSURE. MY GAS GAUGE STOPPED FUNCTIONING AND ALL OF THESE ISSUES EVENTUALLY LEADING TO THE TANK IMPLODING/COLLAPSING ON ITSELF. THIS BENT THE FUEL PUMP AND GAS GAUGE INSIDE THE TANK. I PAID OUT OF POCKET TO HAVE IT FIXED BECAUSE THE FORD DEALERSHIP TOLD ME THE WARRANTY ONLY "COVERED MOVING PARTS". I ASKED IF THE FUEL GAUGE FLOAT AND FUEL PUMP MOVED. THEY ENJOYED MY RHETORIC, BUT DECLINED TO FIX THE PROBLEM. THEY ONLY REPLACED A SENSOR THAT THREW A LEAN BANK ONE CODE AND CAUSED THE CHECK ENGINE LIGHT TO COME ON. I DROVE IT FOR THE NEXT YEAR OR SO USING THE ODOMETER TO TELL ME WHEN TO FILL UP AS MY GAS GAUGE NO LONGER WORKED.. FAST FORWARD A YEAR AND A HALF, AND RUNNING OUT OF GAS 3 OR 4 TIMES, AND IT HAS DONE THE SAME THING TO ME AGAIN. I JUST PAID $972.19 TO A PRIVATE GARAGE TO REPLACE THE FUEL PUMP, BUT I ONLY GOT A 90 DAY WARRANTY ON THE WORK AND NO GUARANTEE THAT THIS ISSUE WILL NOT HAPPEN AGAIN. WHEN I GOOGLED THE MAKE AND MODEL OF THE TRUCK I FOUND ALL KINDS OF INFORMATION ABOUT PEOPLE HAVING THE SAME PROBLEM, YET FORD ACTED LIKE THEY HAVE NEVER HEARD OF THIS BEFORE. I UNDERSTAND I AM RESPONSIBLE FOR KEEPING THE TRUCK RUNNING, BUT NOTHING ABOUT THE WAY I OPERATE THE VEHICLE MADE IT DO THIS. IF I GET IN A WRECK, I SHOULD PAY TO FIX IT. THIS IS A DESIGN FLAW AND SHOULD BE RECALLED. BTW I WAS DOING 70 MPH ON THE INTERSTATE WHEN IT SHUT DOWN MOST RECENTLY AND TRAFFIC HAD ME BOXED IN. IT NEARLY CAUSED A COLLISION JUST GETTING IT OFF THE ROAD. HAD I DIED, NO ONE WOULD HAVE QUESTIONED WHAT CAUSED THE ACCIDENT. *TR