NHTSA Complaint #10560483 — 2012 JEEP WRANGLER

THIS IS A SAFETY RECALL COMPLAINT N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. FIRST NOTICE RECEIVED IN 6/2013, PARTS TO FIX NOT AVAILABLE AT THE TIME. SECOND NOTICE RECEIVED 1/2014 INDICATING PARTS AVAILABLE AND TO CONTACT DEALERSHIP "RIGHT AWAY TO SCHEDULE SERVICE APPOINTMENT." CONTACT WAS MADE WITH DEALERSHIP AND THEY INDICATED THERE IS A 4 MONTH WAITING LIST BECAUSE THEY ARE ONLY PROVIDED ONE SET OF PARTS PER WEEK NEEDED FOR THIS RECALL, WHICH MEANS, ONLY 4 JEEPS A MONTH ARE RECEIVING THE REPAIRS FOR A 2 HOUR FIX. THIS IS ABSOLUTELY RIDICULOUS. DEALERSHIPS SHOULD BE PROVIDED THESE PARTS AS SOON AS A CUSTOMER CONTACTS THEM ON THIS SAFETY RECALL. I HAVE BEEN PUT ON THE "LIST" AND WILL BE CALLED WHEN I MOVE TO THE TOP. A 4 MONTH WAITING LIST MEANS ONLY 16 JEEPS WILL HAVE THIS SAFETY RECALL TAKEN CARE OF BEFORE I AM SCHEDULED. SOLUTION: DEALERSHIPS NEED TO HAVE THESE PARTS AVAILABLE TO THEM AS CUSTOMERS CALL TO SCHEDULE AN APPOINTMENT. THEY SHOULD NOT BE RATIONED NOR SHOULD A COMPLAINT BE FILED AGAINST THE DEALER. THE COMPLAINT IS WITH CHRYSLER GROUP FOR NOT BEING ABLE TO SUPPLY PARTS FOR A SAFETY RECALL THAT COULD POTENTIALLY PRESENT A LIFE THREATENING SITUATION IF THE DEFECT IS NOT TAKEN CARE OF. *TR