NHTSA Complaint #11465221 — 2012 JEEP WRANGLER AIR BAGS

Complaint Details

ODI Number	11465221
Vehicle	2012 JEEP WRANGLER
Component	AIR BAGS
Date of Incident	July 21, 2021
Date Filed	May 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Becoming the new owner in 2021, I was issued a recall for the passenger airbag inflator replacement. After repairing this recall, the vehicle air bag light came on and has not turned off since. I made several attempts with dearlership to access the problem and in May 2022 the dealership diagnosed the problem stating it was the airbag clockspring. This clockspring had a recall on it in June 2016 and was replaced in September 2016. The dealership along with another AMS certified mechanics shop stated the clockspring that was replaced in 2016 is defective. This is causing multiple safety issues with the vehicle. The anti skid system activates, the anti lock braking is activated, the cruise control will not operate, along with the fact the air bags are inoperable or not operating at full capacity as they are required to.

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