NHTSA Complaint #10559862 — 2011 FORD FIESTA

DRIVING ON THE FREEWAY GOING NORMAL SPEEDS THE "TRANSMISSION FAILURE" MESSAGE POPPED UP ON MY DASH AND THE CAR STARTED VISCOUSLY JERKING. THE CAR HAD TROUBLE STOPPING AS IF THE BRAKES COULDN'T FUNCTION PROPERLY CAUSE THE TRANSMISSION WAS OUT. MY CAR WOULD FIERCELY JERK FORWARD WHEN I WAS COMING TO A STOP THAT I THEN NOTICED I HAD TO STOP FURTHER BACK THAN NORMAL IN FEAR OF THE CAR JERKING FORWARD TO HARD AND HITTING THE CAR IN FRONT OF ME. WHEN I FINALLY PARKED AND WAS READY TO GO TO A WELL LIT AREA THE CAR STARTED UP PERFECTLY NORMAL AND THE TRANSMISSION FAILURE MESSAGE WAS GONE. TOOK IT TO FORD AND THEY COULDN'T UNDERSTAND THE SEVERITY OF THE ISSUE DUE TO THE FACT THAT THE CAR BASICALLY "FIXED ITSELF." I THEN ASKED THEM IF IT IS GOING TO TAKE SOMEONE GETTING INTO AN ACCIDENT FOR THEM TO RECALL THE TRANSMISSION ON THIS CAR AND THEY ONLY TOLD ME "THERE'S NOTHING THEY CAN DO ABOUT IT". THEY SAW AN ISSUE AND TOLD ME IT WOULD BE APPROX. 3 THOUSAND DOLLARS TO FIX THE CAR IS ONLY 2 YEARS OLD. FORD ALSO TOLD ME THE CAR ISN'T SAFE FOR ME TO DRIVE ON THE ROAD. YET THEY DON'T SEE THAT AS A REASON TO NOT RECALL THE CARS TO GET IT FIXED SINCE I'M POSITIVE MY CAR ISN'T THE ONLY ONE THAT HAS DONE THIS. I GUESS MYSELF ALMOST GETTING INTO AND ACCIDENT AND CAUSING INJURY TO MYSELF AND OTHERS IS NOT A GOOD ENOUGH REASON FOR THEM. *TR