NHTSA Complaint #10559328 — 2013 DODGE DURANGO STEERING

Complaint Details

ODI Number	10559328
Vehicle	2013 DODGE DURANGO
Component	STEERING
Date of Incident	January 7, 2014
Date Filed	January 10, 2014
Mileage	3,842 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

VEHICLE HAS LESS THE MILES ON IT. VEHICLE LOW TIRE PRESSURE LIGHT CAME ON. THERE WAS EXCESSIVE VIBRATION IN THE WHEEL AND BODY WHICH CAUSED PASSENGERS AND VEHICLE TO SHAKE. DASH BOARD INDICATED THAT ALL 4 TIRES NEEDED AIR. TOOK VEHICLE TO HAVE PROPER AIR PRESSURE ADDED TO TIRES. VIBRATION REMAINED. MADE APPOINTMENT AT BOSAK DODGE IN MERILLVILLE INDIANA. SERVICE WRITER INFORMED ME I MAY HAVE TO PAY FOR SERVICE IF THEY DIDN'T FIND ANYTHING. GOT CALLED NEXT DAY THAT THE TPMS LIGHT WAS BACK ON AND THEY ADDED AIR BUT FOUND NO VIBRATION. I INFORMED SERVICE WRITER THAT THE LIGHT WAS NOT ON WHEN I DROPPED IT OFF. HE INFORMED ME IT WAS A COMMON ISSUE. DON'T AGREE. *TR

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