NHTSA Complaint #10558760 — 2008 FORD ESCAPE

A FEW WEEKS AGO MY 2008 FORD ESCAPES STEERING WHEEL INTERMITTENTLY STARTED VIBRATING AND MAKING CLICKING NOISES WHILE IDLING. I RESEARCHED THIS ISSUE ON THE INTERNET AND DISCOVERED THAT THIS IS AN INDICATOR THE POWER STEERING WILL GO OUT AND IT CAN HAPPEN WHILE DRIVING AT ANYTIME. PEOPLE ON FREEWAYS OR WHILE TURNING WOULD LOOSE THERE POWER STEERING WHICH IS A SAFETY HAZARD AND CAN CAUSE A SERIOUS AND POTENTIAL DEADLY CRASH. I LEARNED THAT AFT FIRST IF YOU LOOSE YOUR POWER STEERING YOU CAN TURN YOUR ENGINE OFF AND BACK ON AGAIN AND THE POWER STEERING WILL RETURN. I CALLED THE LOCAL DEALER REGARDING THIS SERIOUS PROBLEM AND THEY SAID THERE ISN'T ANY RECALL. WHEN I ASKED THEM WHY FORD HASN'T STEPPED UP TO THE PLATE AND TAKEN RESPONSIBILITY FOR THIS SERIOUS SAFETY ISSUE THEY SUGGESTED I CALL FORD CORP AND ASK THEM. WHEN I DID, ALL I WAS TOLD WAS THERE ISN'T A RECALL; THEY WOULDN'T SAY ANYTHING FURTHER. MY HUSBAND HAS SINCE CALLED AND FILED A FORMAL COMPLAINT WITH FORD. IN THE MEAN TIME, MY POWER STEERING HAS GONE OUT MANY TIMES WHILE PULLING AWAY FROM A STOP OR PARKING SPOT. YESTERDAY WHILE DRIVING IT TO THE DEALERSHIP TO BE REPAIRED IT WENT OUT WHILE ACTUALLY DRIVING DOWN THE ROAD. WHAT WILL IT TAKE FOR FORD TO TAKE RESPONSIBILITY FOR THIS ISSUE, PEOPLE TO START DYING? *TR