NHTSA Complaint #10558712 — 2012 FORD EDGE SEATS

Complaint Details

ODI Number	10558712
Vehicle	2012 FORD EDGE
Component	SEATS
Date of Incident	January 6, 2014
Date Filed	January 6, 2014
Mileage	14,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DRIVER SEAT WARMER FAILED TO TURN OFF WHEN PRESSING BUTTONS ON MYFORD TOUCH SYSTEM, OR BY TURNING OFF CLIMATE ALL TOGETHER. IT REMAINED ACTIVATED ON HIGH SETTING FOR 35 MINUTES. SEAT WARMERS ARE SUPPOSE TO TURN OFF AFTER 15 MINUTES. ONLY GOT IT TO TURN OFF BY TURNING VEHICLE COMPLETELY OFF WHILE STOPPED AT A RED LIGHT. I FELT THE HEAT ON MY BACK SIDE FOR APPROXIMATELY 1 HOUR AFTER. THIS VEHICLE "PASSED" THE FORD CERTIFIED PRE-OWNED CHECK LIST. WHAT A HUGE DISAPPOINTMENT. *TR

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