NHTSA Complaint #10558273 — 2012 FORD FOCUS

I WAS SLOWING DOWN TO PULL INTO A FREEWAY ON RAMP TURN LANE, AND THE CAR SUDDENLY LURCHED. IT KEPT DOING THIS OVER THE COURSE OF 3 MONTHS ON AND OFF WHEN WE WOULD DRIVE AT SLOWER SPEEDS. WE TOOK IT INTO THE FORD DEALERSHIP, AND THEY SAID IT WAS A COMPUTER REPROGRAMMING ISSUE. THEY REPROGRAMMED THE COMPUTER TODAY, BUT I'M EXTREMELY DOUBTFUL THAT IT'S GOING TO FIX THIS BASED OFF OF WHAT OTHER PEOPLE HAVE STATED HAPPENED TO THEM. THEY JERKED AROUND WITH US AND TOLD US THAT IT WAS IN WARRANTY FOR THE POWER TRAIN, BUT IF IT WAS ANYTHING ELSE WE WOULD OWE $110 FOR THEM TO JUST LOOK. WE BOUGHT THE CAR USED IN SEPTEMBER 2013, AND HAD PROBLEMS WITH IT STARTING IN OCTOBER 2013. IT HAD 43,000 MILES ON IT WHEN WE BOUGHT IT, AND HAS ABOUT 47,000 NOW. MY LAST CAR WAS A 2004 HYUNDAI ELANTRA, AND IT HAD VERY FEW PROBLEMS FOR THE 9 YEARS I HAD IT. I ONLY STOPPED DRIVING IT BECAUSE OF A SEMI-TRUCK DRIVER'S ILLEGAL ACTIONS THAT TOTALED IT. I REGRET WASTING MY MONEY ON THIS PIECE OF JUNK. *TR