NHTSA Complaint #10558272 — 2012 TOYOTA CAMRY

P/O RESPONSE LTR TO TOYOTA CORP. RE 2012 CAMRYDATE: DECEMBER 26, 2013 - ...FURTHERMORE,MY BROTHER AND I HAVE STRESSED TO EVERYONE WE HAVE SPOKEN WITH SINCE OUR FIRST CONTACT ON DEC16, 2013 WITH TOYOTA REGARDING THESE DANGEROUS MECHANICAL PROBLEMS I.E., THE UNINTENDED ACCELERATION, STEERING PULLING TO THE RIGHT AS WELL AS THE OFFENSIVE ODOR THAT OCCURS WHEN THE AC IS TURNED ON. ...NO ONE WILL ASSIST US UNTIL JANUARY 6, 2014...WE CANNOT IMAGINE THAT CEO [XXX]... WOULD FIND IT ACCEPTABLE TO WAIT THREE (3) WEEKS - UNTIL JANUARY 6, 2014- TO FIRST BEGIN AN INVESTIGATION WHILE BEING LEFT WITH A DEFECTIVE AND DAMAGED TOYOTA CAMRY. [XXX]. DID NOT RESPOND TO OUR PHONE CALL EITHER. WE LOCATED NOV 16 2012 DETAILS AND FWD TO TOYOTA CORP: NOV 16, 2012- AT APPROXIMATELY 11:15PM ON THE 405S, ALL TRAFFIC WAS STOPPED BY THE POLICE NORTH OF THE SKIRBALL. WE WERE STANDING STILL FOR ABOUT 10 MINUTES. SUDDENLY, OUR CAR LUNGED FORWARD DUE TO UNINTENDED ACCELERATION. AS THE CAR VEERED TO THE RIGHT, I MANAGED, WITH GREAT EFFORT, TO STEER THE CAR AS WE WENT INTO THE LANE TO THE RIGHT OF US. AFTER TRAVELING MORE THAN 100 FEET, I WAS FINALLY ABLE TO GET THE CAR TO COME TO A STOP. THANKFULLY, WE DID NOT HIT AND WERE NOT HIT BY PASSING POLICE AND FIRE VEHICLES. WE ALSO SMELLED SOMETHING BURNING IN OUR CAR FOR A COUPLE OF MINUTES. ON NOVEMBER 17, 2012, WE WENT INTO TOYOTA SERVICE TO REPORT WHAT HAD OCCURRED THE NIGHT BEFORE. WE WANTED TOYOTA TO KNOW WHAT HAD HAPPENED BECAUSE IT WAS VERY FRIGHTENING AND WE WERE CONCERNED ABOUT OUR SAFETY. WE ALSO WANTED TO KNOW HOW MANY OTHER PEOPLE HAD EXPERIENCED THIS PROBLEM AND HOW TOYOTA HAD RESOLVED THIS DANGEROUS, SAFETY PROBLEM. TOYOTA SERVICE CHECKED AND RESPONDED THAT THERE WAS NO RECALL FOR THIS UNINTENDED ACCELERATION IN THE 2012 CAMRY. UNFORTUNATELY, WE ACCEPTED THAT THIS WAS AN ISOLATED INCIDENT EXPERIENCED ONLY BY US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR