NHTSA Complaint #10558158 — 2012 TOYOTA VENZA UNKNOWN OR OTHER

Complaint Details

ODI Number	10558158
Vehicle	2012 TOYOTA VENZA
Component	UNKNOWN OR OTHER
Date of Incident	December 23, 2013
Date Filed	January 2, 2014
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

NO INCIDENT, JUST A SAFETY QUESTION. I PURCHASED THIS 2012 VENZA A FEW DAYS AGO AND WAS SURPRISED TO FIND THAT THE FRONTAL PASSENGER CRASH TEST WAS 2 STARS (OUT OF 5). FOR 2013 IT WAS 4 STARS FOR THE SAME TEST. I AM TRYING TO DETERMINE WHETHER THIS CAR (VIN NUMBER) WAS MADE BEFORE OR AFTER TOYOTA MADE SAFETY MODIFICATIONS THAT LED TO THE 4 STAR FRONTAL PASSENGER RATING. TOYOTA CUSTOMER SERVICE WAS NOT HELPFUL AND SUGGESTED CONTACTING NHTSA. THIS IS AN IMPORTANT ISSUE FOR ME AS I CARRY MY GRANDCHILDREN IN THIS CAR AND IF THERE IS A SAFETY CONCERN IT WILL HAVE TO BE RETURNED. THANKS FOR YOUR HELP. PS - I SENT THIS NOTE YESTERDAY BUT INCLUDED THE WRONG VIN. THE VIN ENTERED ABOVE IS NOW CORRECT. *TR

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