NHTSA Complaint #11420096 — 2012 TOYOTA VENZA AIR BAGS

Complaint Details

ODI Number	11420096
Vehicle	2012 TOYOTA VENZA
Component	AIR BAGS
Date of Incident	May 24, 2021
Date Filed	June 8, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2012 Toyota Venza. The contact received a recall notice for NHTSA Campaign Number: 21V257000 (Air Bags) however, the part for the repair was unavailable. The dealer had been notified of the issue and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

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